Frequently asked questions

What's included with the lamp?

You will receive the complete lamp: the ceramic base and the textile shade, as we design them as a single piece to ensure the perfect set. We do not include the light bulb so that you can choose the intensity and tone of light that best suits each corner.

What kind of light bulb do I need?

Our lamps are compatible with the standard E27 socket. We recommend using LED bulbs due to their energy efficiency and longer lifespan.

Where do we manufacture our lamps?

All Brinda pieces are born here, in Spain. We work by hand, taking care of every step of the production process. We believe that the only way to guarantee a high-quality finish is by dedicating the necessary time to each detail.

What's the delivery time?

This lamp is made to order for you. Delivery times may vary depending on the product or country.

The company's manufacturing processes (pre-order) may cause delays of 10-15 days for the order. Estimated production and shipping time: 15-20 business days.

What happens if the product arrives damaged?

We take great care in packaging so that your lamp arrives in perfect condition at its new home.

In case of damage during transport, we will resolve it as soon as possible with a replacement or an equivalent solution.

What is our return policy?

You have the right to cancel your purchase and exchange or return the purchased products within a maximum of 14 business days.

In case of a return due to withdrawal, the customer will be responsible for the return shipping costs, which will be equivalent to the original shipping costs.

The refund will be for the full amount of the product. Once the product arrives at our warehouse, its condition will be checked before processing the refund.

What makes Brinda lamps different?

They are handmade pieces crafted in Spain, conceived as unique and exclusive design objects, not as mass-produced items. Each lamp combines functionality and aesthetics, with selected high-quality materials and careful production.

How can I track my order?

We will keep you informed of the manufacturing and shipping status of your order.

Once your order has been shipped, you will receive an email with your tracking number. With this link, you can check the status and location of your order at any time.

For any questions or problems with tracking, you can contact us by email, phone, or social media.

Do you ship worldwide?

We ship worldwide.

Delivery times and shipping costs may vary depending on the destination country. You can check estimated times and shipping costs in the Shipping Information section of our website before completing your purchase.

Do you have any more questions?

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